YOUTH SUPPORT PROGRAM
Youth Individualised Support Program: Funded by the NSW Department of Communities and Justice under the Community and Family Support (CAFS) Program
About the Program
The Youth Individualised Support Program at Volunteering Central Coast provides professional case management and support to young people aged 12–18 years living in the Gosford region.
Support is delivered by qualified Youth Caseworkers who work directly with young people and their families. Our program focuses on improving safety, wellbeing, and long-term outcomes by supporting young people to build independence, confidence, and connection to their community. We use a trauma-informed, person-centred approach that prioritises each young person's voice, strengths, and goals.
What We Do
Young people are supported through tailored, one-on-one case management, which may include:
- Intake and comprehensive assessment
- Individualised case planning and goal setting
- Emotional wellbeing and resilience support
- Advocacy and assistance navigating services (e.g. housing, Centrelink, education)
- Support with school engagement and community connection
- Employment readiness support (e.g. résumés, pathways)
- Referrals to specialist services
- Family support and capacity building
- Safety planning
- Mentoring and skill development
Support is typically provided through weekly or fortnightly sessions, either at school, in the community, or other suitable locations.
Who Can Refer
Referrals can be made by:
- Young people (self-referral)
- Parents and carers
- Schools and education staff
- Community services and organisations
We work collaboratively with local services to ensure young people receive holistic and ongoing support, even after exiting the program.
Outcomes for Young People
Through participation in the program, young people may experience:
- Increased safety and stability
- Improved mental health and wellbeing
- Stronger relationships with family, peers, and school
- Greater confidence and independence
- Increased engagement in education or employment pathways
- Improved ability to manage challenges and adversity
Get in Touch
To make a referral or learn more about the program, please contact:
Vanessa Mackay
Youth Case Worker
0422 953 007
Emma Ginn
Program Coordinator
0466 668 408
We love seeing people interested in supporting young people and giving back to the community. VOLCC offer a variety of volunteer opportunities through other programs across our networks. If you are interested in volunteering, we would love to help you find a role that suits your skills and interests through our network of local organisations.
